Effective Date: July 26, 2026
Welcome to Chabert. We are glad you stopped by—whether you are looking for an indoor accent, an outdoor ornament, or a thoughtful gift. Before you browse or submit an order, please review these Terms. They help us keep the experience fair, transparent, and secure for everyone.
By entering our site (chbrt.com) or buying something, you accept these Terms. If you do not accept them, please do not use our site. No part of these Terms takes away rights granted by mandatory consumer protection laws.
Concerning These Terms
Our website is operated under the Chabert brand by Fuzhou Dingshang Supply Chain Technology Co., Ltd. In these Terms, “Chabert,” “we,” “us,” and “our” refer to that legal entity. Chabert is the trade name used on chbrt.com.
These Terms apply to all visits, purchases, and interactions on our site. Our Shipping Policy, Returns, Refunds and Cancellation Policy, Privacy Policy, and other posted policies form part of these Terms.
Who May Use Our Site
You must be legally adult where you live, or have permission and supervision from a parent or guardian. You agree not to use the site for illegal, deceptive, abusive, or damaging conduct. You must not introduce viruses, harmful code, scraping tools, or anything that might harm the site or affect other users.
Our Products – Chosen for Outdoor and Indoor Spaces
We select every decorative piece with care—from indoor accents and seasonal items to outdoor ornaments and garden details. Some products may be handmade, made in small batches, personalised, or made to order, as noted on the product page.
Because of the nature of these goods, slight variations in colour, texture, finish, dimensions, or appearance may occur. Screen settings, lighting, photography, natural materials, handcrafted details, and normal production differences can affect the final look.
These variations are not defects—they are part of what gives each piece its own character. Please review the product description, measurements, materials, and care instructions before ordering.
Product Information and Availability
We make reasonable efforts to provide accurate product descriptions, images, prices, measurements, materials, and availability information. Product availability, colours, designs, materials, dimensions, and options may change because of stock, supplier availability, seasonal shifts, or other business reasons. We may update, limit, suspend, or discontinue products when reasonably necessary.
Prices and Payment
Unless otherwise stated, prices appear in United States dollars. Shipping charges, taxes, duties, and other applicable fees will be shown at checkout where available. You agree to give complete and accurate billing, delivery, and contact information. Payments are processed by third-party payment providers. We generally do not store full payment card numbers or security codes.
Order Acceptance
Sending an order does not automatically mean we have accepted it. We may review, limit, or cancel an order for valid reasons, including product unavailability; pricing, description, or availability errors; payment or authorization issues; suspected fraud or unauthorized activity; delivery restrictions; unusually large or duplicate orders; or orders that seem intended for unauthorized resale. If we cancel an order after payment is received, we will normally refund the amount paid to the original payment method.
Order Changes and Cancellations
If you need to modify or cancel an order, please contact our customer service team as soon as possible at support@chbrt.com and include your order number. We will make reasonable efforts to assist. However, we cannot guarantee that an order can be changed or canceled after processing, production, or shipment has started. Please check all product selections, personalization details, billing information, and delivery information carefully before submitting an order.
Shipping and Delivery
We currently deliver to the United States, Canada, and Mexico. Shipping destinations, processing times, shipping fees, and estimated delivery periods are explained in our Shipping Policy and shown at checkout where applicable. Processing time and transit time are separate. Delivery estimates are not guarantees. Delays may happen because of customs clearance, severe weather, public holidays, carrier disruptions, high shipping volumes, incorrect addresses, or other circumstances beyond our reasonable control. Orders containing multiple products may be sent in separate packages.
Returns, Refunds, and Product Issues
Our Returns, Refunds and Cancellation Policy explains the applicable return period, eligibility requirements, exclusions, return shipping responsibilities, and refund procedures. Eligible products may generally be returned within 30 days after delivery, subject to the applicable policy and mandatory consumer rights. Personalised, customised, or made-to-order products may have limited return eligibility where clearly stated before purchase. This does not affect your rights if an item arrives damaged, defective, incorrectly produced, or materially different from what you confirmed. If a product arrives damaged, defective, incorrect, incomplete, or materially different from what you ordered, please contact our customer service team promptly with your order number and supporting photographs or videos. Do not send any product back without prior return authorization and instructions. Once a return request has been reviewed and approved, we will provide the applicable return address and detailed instructions by email.
Customer Accounts
If you set up a customer account, you are responsible for keeping your login details private and for activity carried out through your account. You must tell us promptly if you suspect unauthorized access or activity. We may restrict or suspend an account where reasonably necessary to prevent fraud, security risks, misuse, or breaches of these Terms.
Intellectual Property
Unless otherwise stated, the text, product descriptions, photographs, graphics, logos, designs, artwork, videos, software, page layouts, and other content on our website are owned by us or licensed to us. You may access and use website content only for lawful, personal, and noncommercial shopping purposes. Without our prior written permission, you may not copy, reproduce, modify, republish, distribute, sell, commercially exploit, scrape, or create derivative works from our website content. You must not remove or obscure copyright notices, trademarks, watermarks, or other proprietary notices.
Customer Feedback and Submissions
If you submit reviews, photographs, videos, suggestions, or other content, you confirm that you have the right to provide it and that it is accurate, lawful, and does not infringe anyone else’s rights. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and adapt that content as reasonably necessary to operate, improve, and promote Chabert. You keep ownership of your original content unless otherwise agreed in writing.
Third-Party Services and Links
Our website may use or link to outside services, including payment providers, shipping carriers, analytics providers, advertising providers, and technology providers. Third-party services may be governed by their own terms and privacy policies. We are not responsible for third-party services except where liability cannot be excluded under applicable law.
Privacy
Our Privacy Policy explains how we collect, use, disclose, store, and protect personal information, including information processed through cookies, pixels, analytics tools, and advertising services. By using our website, you acknowledge that personal information may be processed by service providers as described in our Privacy Policy and as permitted by applicable law.
Website Errors and Changes
Our website may sometimes contain typographical errors, inaccurate information, pricing errors, or temporary technical problems. We reserve the right to correct errors and update product information, prices, availability, promotions, and website content. If an error materially affects an order, we may contact you and provide available options, including cancellation and refund where appropriate. We may modify, suspend, or discontinue part of the website where reasonably necessary.
Disclaimers and Limitation of Liability
To the fullest extent permitted by law, our website and services are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, secure, or error-free. To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, or unforeseeable losses arising from your use of the website or products. Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, or any liability that cannot be excluded or limited by law.
Termination
You may stop using our website at any time. We may suspend or terminate access where reasonably necessary because of a material breach of these Terms, suspected fraud, unlawful activity, security risks, or misuse of the website. Provisions that are intended to survive termination will continue to apply.
Severability and Entire Agreement
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will continue to apply. These Terms, together with the policies referenced in them, constitute the entire agreement between you and us concerning your use of the website and services.
Governing Law
These terms are governed by the laws of the jurisdiction in which the operator is registered, without affecting any mandatory consumer protections you may have under local laws (in the United States, Canada, or Mexico). Disputes shall be under the jurisdiction of the court in the place of registration of the operator, unless otherwise provided by applicable law.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, services, or legal obligations. The revised version and updated date will be posted on this page. Changes will apply prospectively unless otherwise required by law.
Contact and Company Information
If you have any questions about these Terms or need assistance with an order, please contact us at support@chbrt.com.
For return-related matters, please do not send returns to our registered address unless instructed by our team. Always contact us first for return instructions, and we will provide the latest return warehouse address. If the phone line is busy, please contact us by email or through the store backend. We will reply as soon as possible. Customer service hours: Monday–Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM.
Current return warehouse address:
Attn: Return Authorization 43-XNP-2
Warehouse: Simpl Fulfillment – Suite 700
3714 Bluestein Drive
Austin, TX 78721
United States
Thank you for visiting Chabert. We hope you find something beautiful that brings warmth and joy to the moments that matter.
Company Information
Brand: Chabert
Website: chbrt.com
Store Operator: Fuzhou Dingshang Supply Chain Technology Co., Ltd.
Legal Entity: Fuzhou Dingshang Supply Chain Technology Co., Ltd.
Unified Social Credit Code: 91350104MA34GA8F4Q
Registered Business Address: Office 07-3, 22nd Floor, Building S15, China Resources MixC (Phase III), Hongshan Park Plot, North Side of Fusan Road, East Side of Gongye Road, Hongshan Town, Gulou District, Fuzhou City, Fujian Province
Customer Service Email: support@chbrt.com
Chabert is operated by Fuzhou Dingshang Supply Chain Technology Co., Ltd., which is responsible for the operation of the online store chbrt.com, order processing, customer service, and related ecommerce activities.